SALON POLICIES

Terms of Service.

Please read before booking your appointment. By booking with Maison d’Or, you acknowledge that you have read, understood, and agree to these Terms of Service. These policies are in place to protect both the client and the technician, ensuring every appointment reflects the Maison d’Or standard of luxury care and professionalism.

50% deposit required to book · non-refundable · non-transferable · 10-minute late grace period · Appointment only — no walk-ins

All services are provided by appointment only. Service times are approximate and may vary depending on individual client needs.

Maison d’Or reserves the right to refuse service if a client presents with a condition that may pose a health or safety risk to the client or technician.

2. Payments

Accepted forms of payment include cash, debit cards, and credit cards. Prices are subject to change without notice.

A non-refundable and non-transferable 50% deposit of your service total is required to book any appointment. This applies under all circumstances. It will be applied toward your service total on the day of your appointment.

All sales are final. No refunds.

Every appointment at Maison d’Or is reserved exclusively for you. Your deposit secures that time.

We understand that illness happens. Under the deposit policy, if you are ill, you may reschedule once with a doctor’s note.

4. Late Arrivals

Please arrive on time to ensure your full service can be completed as intended.

Clients have a 10-minute grace period. After 10 minutes, your appointment will be canceled and your deposit forfeited.

5. No-Shows

A no-show is defined as failing to attend a scheduled appointment without prior notice.

No-shows are subject to the same policy as any cancellation: the deposit is forfeited. After (2) no-shows, future bookings at Maison d’Or may be denied.

6. Guests & Children

To preserve the private, calm environment of Maison d’Or, no guests, pets, or children are permitted unless they are receiving a service. Trained service animals assisting clients with disabilities are always welcome, in accordance with the ADA.

All nail art must be booked in advance by selecting the appropriate Design Upgrade Tier.

Requests for additional designs not reserved in advance may not be accommodated.

8. Health & Liability

By booking an appointment, you confirm that you do not have any condition that could be negatively affected by nail services — including but not limited to active infections, open wounds, or known product allergies.

Maison d’Or is not responsible for adverse reactions resulting from undisclosed medical conditions, allergies, or failure to follow aftercare instructions. Clients are responsible for following all aftercare guidance provided at the close of their appointment.

9. Intellectual Property

All photos, videos, logos, and branding materials are the property of Maison d’Or Enterprises LLC and may not be used or reproduced without written permission.

Maison d’Or reserves the right to use photos or videos of services performed for promotional purposes unless the client requests otherwise in writing prior to the appointment.

“Your time is valuable — and so is ours. Thank you for respecting these policies and helping us maintain the Maison d’Or standard.”